Optic-Kleer OKC Metro North Technician Wins Double Gold in CSR and ADAS Calibration

Optic-Kleer OKC Metro North is proud to announce a historic milestone: we have achieved exceptional recognition in the auto glass industry. Owner/operator Kenneth White recently secured dual wins in two prestigious competitions: the Customer Service Representative (CSR) contest and the ADAS Calibration contest at Auto Glass Week 2025 in Reno, NV. These victories underscore Optic-Kleer OKC Metro North’s commitment to excellence, innovation, and customer satisfaction—principles that continue to define its reputation as a leader in auto glass services.

A Proud Moment for Optic-Kleer OKC Metro North

Winning not just one but two major awards in a single season is a remarkable accomplishment for any auto repair shop. It highlights the shop’s ongoing dedication to providing high-quality service, technical precision, and staying at the forefront of industry advancements. For Optic-Kleer OKC Metro North, these awards serve as validation of its focus on elevating standards across all facets of auto glass repair and ADAS calibration.

AGRR emphasized how such achievements reflect the shop’s ongoing commitment to professional development and quality assurance. Kenneth White's success stands as a testament to the culture of continuous learning and excellence embraced at Optic-Kleer OKC Metro North.

Celebrating Excellence in Customer Service

Kenneth White's victory in the CSR competition speaks to our unwavering focus on customer satisfaction. In today’s auto glass industry, customers want more than just a quick fix—they seek trust, transparency, and a service experience that reassures them about their vehicle’s safety and reliability.

Kenneth demonstrated exceptional skill in delivering personalized care and building trust with clients. Industry experts emphasize that customer service plays a critical role in shaping reputation and loyalty, and the CSR award recognizes Optic-Kleer OKC Metro North’s excellence in this domain. GlassBYTEs noted that such a focus on trust-building helps shops like Optic-Kleer OKC Metro North foster long-term relationships and community confidence.

Leadership in ADAS Calibration

We are equally proud to have earned the Grand Champion title in the ADAS (Advanced Driver Assistance Systems) Calibration Competition. Modern vehicles are equipped with sophisticated safety features such as lane departure warnings, adaptive cruise control, and collision mitigation systems. Proper calibration of these systems is vital to ensure they function correctly and keep drivers safe.

Kenneth White of Optic-Kleer OKC Metro North has demonstrated mastery of the latest diagnostic and calibration technologies, which require precise, manufacturer-specific procedures. His ability to deliver accurate ADAS calibration not only boosts vehicle safety but also keeps our shop aligned with technological advancements in the auto industry. Industry comments highlight that this expertise is essential as vehicle manufacturers increasingly rely on complex safety systems—making Optic-Kleer OKC Metro North a trusted name in the field.

Why These Wins Matter

Achieving recognition in both CSR and ADAS calibration speaks volumes about our shop’s comprehensive approach to auto glass repair. It underlines a commitment to technical excellence, customer trust, and safety—attributes that clients actively seek when choosing a service provider.

These awards serve as motivation for our entire team here at Optic-Kleer OKC Metro North to continue pushing boundaries. They also set a benchmark within the industry, inspiring other local shops to prioritize training, invest in advanced technology, and emphasize exceptional customer service.

Moving Toward a Bright Future

This dual success positions Optic-Kleer OKC Metro North as a leader in the auto glass industry, continuously working to uphold and improve standards. The shop’s ongoing investment in employee training, state-of-the-art equipment, and a customer-first philosophy ensures it remains at the forefront of innovation and reliability.

For customers, this makes Optic-Kleer OKC Metro North not just a trusted provider but one that genuinely cares about safety, transparency, and quality—especially as vehicle technologies rapidly evolve.

Do You Have Damaged Auto Glass in the Edmond, OK Area?

If you have auto glass damage in Oklahoma City, Arcadia, Guthrie, or Luther, OK, contact us at Optic-Kleer OKC Metro North. As we celebrate this incredible achievement, our focus remains on delivering safe, reliable auto glass solutions to our customers. This is why our customers trust us.